CRICE·CABS
CRICE Appointment Booking System
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CABS — the CRICE Appointment Booking System

Everything you need in one place: what changed in August 2026, the full training briefing, and answers to the questions reps ask most.

01

Review August 2026 CABS Changes

The six changes now in effect — the Access Denied List, theatre and PNP exemptions, NAPPI, and the gradual transition.

Read the changes
02

CABS Overview — Training Video

The full narrated briefing, section by section. Watch it once and you have the whole picture.

Watch the briefing
03

CABS FAQ

Bookings, exemptions, hospital-specific policies, privacy and more — the detailed reference, organised by section.

Open the FAQ

What changed — August 2026

Effective immediately · agreed with the participating hospital groups
  1. All theatre cases are exempt from pre-planned CABS booking — every theatre and procedural case: planned, allocated, late, short-notice, urgent or emergency. The Integrated CABS process starts when you scan the Check-In code.
  2. NAPPI code fields have been removed from CABS — NAPPI codes are no longer collected at any facility, and there is no NAPPI question at check-out.
  3. PNPs are exempt from pre-planned CABS bookings at every facility. At Netcare and Life Healthcare they also scan the QR code entering each unit, referencing consent. Patient names are never entered.
  4. The “Access Denied List” replaces “Blacklisting” — reserved strictly for gross unethical conduct and/or repeated breaches of hospital policies. Booking errors, missed slots and learning-curve issues never affect your access.
  5. Pre-planned appointments using CABS is preferred — where pre-planning is genuinely not possible, use the Integrated CABS process on arrival and give the reason. That reason is development input, not a compliance check.
  6. CABS is under active development — every change above came from representatives' feedback.
Read the full summary

CABS is under active development — and your feedback shapes it. Every August change came from representatives. Share yours at crice.co.za/request-exemptions-and-feedback.